BakX Partner 2.0 is here — redesigned to give transport providers a faster, cleaner, and more professional way to manage their work on BakX.
This release represents a major improvement to the BakX Partner experience. From a refreshed interface and better request management to improved communication, provider profiles, trip tools, availability controls, and a more organised way to manage your activity, BakX Partner 2.0 has been built around one important goal:
Help providers spend less time managing the app and more time moving.
Whether you use BakX for furniture removals, local deliveries, business transport, scheduled jobs, or other transport services, Partner 2.0 gives you a stronger set of tools to manage your work and connect with customers.
A Fresh New Partner Experience
One of the first things you’ll notice in BakX Partner 2.0 is the redesigned interface.
The app has been refined to make everyday actions clearer and easier to access. Important information is presented more prominently, navigation is more consistent, and screens have been simplified to reduce unnecessary clutter.
Whether you are checking for new opportunities, managing an active trip, reviewing your activity, or communicating with a customer, the experience is designed to feel faster and more focused.
Improved Request Management
Managing transport requests is at the centre of the BakX Partner experience, and Partner 2.0 makes that process easier to follow.
Providers can review relevant request information more clearly before deciding how to proceed.
Depending on the type and status of the request, important information may include:
- Pickup location
- Delivery destination
- Intermediate stops, where applicable
- Requested service
- Trip or request status
- Customer information
- Relevant pricing or quote information
The goal is to help providers understand the request faster and make better decisions without having to search through multiple screens.
A Better Active Trip Experience
Once a provider is handling a request, BakX Partner 2.0 provides a more organised active-trip experience.
Trip information is presented in a clearer way so providers can quickly understand where they are in the delivery process and what needs to happen next.
This helps make the journey from accepting a request through collection, transport, and delivery easier to manage.
Important customer and location information also remains accessible during the trip, helping providers stay focused on completing the job.
Improved Maps and Navigation
Maps play an important role in BakX Partner, and the Partner 2.0 experience places greater emphasis on clear location and route information.
Providers can more easily understand pickup and delivery locations and use the available navigation options when travelling to customers or destinations.
The improved map experience is designed to reduce unnecessary interaction with the app while you are working and make important trip information easier to understand at a glance.
Better Communication with Customers
Communication is essential when coordinating collections, deliveries, furniture removals, and other transport work.
BakX Partner 2.0 improves the way providers can communicate with customers through the platform.
During eligible conversations and active requests, communication options may include:
- In-app chat
- Phone contact
This makes it easier to confirm collection details, ask for directions, discuss access instructions, coordinate arrival, or clarify information related to a job.
Chat Beyond Active Requests for Eligible Providers
Partner 2.0 also expands the role of provider profiles and communication within the BakX marketplace.
Eligible providers may be contacted by customers directly through their provider profile without the customer first having to create a booking or quote request.
This creates new opportunities for customers to ask questions about your services, available vehicles, operating area, availability, or suitability for a particular transport requirement.
For providers, this means your BakX presence can help customers discover and contact you even before a formal request has been created.
More Useful Provider Profiles
Provider profiles are becoming a more important part of the BakX experience.
Instead of functioning only as account information, your profile helps customers understand who you are and what services you offer.
Profile information may help customers evaluate details such as:
- Your business or provider information
- Your location
- Your available services
- Your vehicle options
- Your ratings
A complete and professional profile can therefore play an increasingly important role in helping customers decide who they want to contact.
Better Provider Discovery
BakX 2.0 improves how customers discover nearby transport providers, which also creates a better discovery experience for providers.
Eligible providers can appear in nearby provider experiences where customers can compare distance, services, vehicle options, ratings, and other relevant information.
This gives providers another way to become visible to customers who are actively looking for transport services in their area.
More Control Over Your Availability
Providers need control over when they are available to receive work.
BakX Partner 2.0 keeps availability management simple so you can decide when you want to be active on the platform.
When you are available, BakX can use that status when determining which providers may be suitable for relevant customer requests.
When you are not working, you can step away without having to manage unnecessary incoming opportunities.
A Clearer View of Your Activity
Partner 2.0 makes it easier to review your previous and current BakX activity.
Providers can more easily distinguish between different types and stages of requests, including active, scheduled, completed, and cancelled work.
This provides a clearer picture of your work on BakX and makes it easier to refer back to previous trips when needed.
Improved Earnings and Wallet Experience
Keeping track of the financial side of your BakX activity is important.
Partner 2.0 continues to improve how relevant earnings and wallet information is presented, helping providers understand their activity more easily.
The aim is to give providers a clearer view of their BakX account and reduce unnecessary complexity around managing platform-related financial information.
Better Notifications
Important opportunities and trip updates should be difficult to miss.
BakX Partner 2.0 improves how notifications fit into the provider experience so you can stay informed about important activity.
Notifications may help alert you to events such as:
- New request opportunities
- Request or trip updates
- Customer messages
- Important account information
- Platform-related updates
This helps keep providers informed without having to constantly check individual sections of the app.
A Stronger Verification Experience
Trust is important for both customers and providers using BakX.
BakX Partner 2.0 continues to improve the provider verification experience and the way important provider and vehicle information is managed.
Maintaining accurate information helps strengthen trust in the marketplace and gives customers greater confidence when choosing a transport provider.
Providers are encouraged to keep their profile, service, and vehicle information accurate and up to date.
Designed for Different Types of Transport Providers
BakX Partner is designed for providers offering a variety of transport services.
These may include:
- Furniture removals
- Home and apartment moves
- Local deliveries
- Goods transportation
- Business deliveries
- Collection and drop-off services
- Scheduled transport
- Light-load transport
- Larger vehicle transport
Partner 2.0 has been designed to support this broader transport marketplace while keeping the experience simple enough for everyday use.
Use BakX Partner on Mobile or the Web
BakX providers are not limited to a single way of managing their presence on the platform.
Providers can use the BakX Partner mobile experience while working on the move and access available provider tools through the web when a larger screen is more convenient.
This helps create a more flexible ecosystem for providers managing their services, customers, requests, and account information.
Improved service management
Providers can now manage their vehicles right in the app. You can now add, edit or delete vehicles at anytime without needing to contact customer support service.
Faster, Cleaner and More Focused
Some of the most important improvements in BakX Partner 2.0 are not individual features, but improvements to the overall experience.
Screens have been refined to feel cleaner, common actions are easier to reach, and the app is designed to feel smoother during normal day-to-day use.
The result is an experience that places greater emphasis on the things that matter most to providers:
- Finding work
- Understanding requests
- Communicating with customers
- Completing trips
- Managing availability
- Building a professional presence on BakX
Built for the Future of BakX
BakX Partner 2.0 is more than a visual redesign.
It represents the next stage in creating a stronger marketplace where customers can find transport more easily and providers can access better tools for managing and growing their work.
As BakX continues to grow, we will continue improving provider discovery, communication, request management, trip tools, profiles, and other features that help providers operate more effectively.
BakX Partner 2.0 is the foundation for what comes next.
And We’re Just Getting Started
The success of BakX depends on the transport providers who use the platform every day.
Partner 2.0 has been built to give those providers a more professional, reliable, and flexible experience while making it easier for customers to discover and connect with them.
We will continue listening, improving, and introducing new ways to help providers get more value from the BakX platform.
If you already drive or provide transport services through BakX, we think you’ll immediately notice the difference.
Welcome to BakX Partner 2.0.
Ready to Move with BakX?
Open BakX Partner, update your provider information, set your availability, and get ready to connect with customers looking for transport services.
BakX Partner — Move more. Grow with BakX.